Legal

Privacy Policy

Last updated: January 1, 2026

Introduction

RxDune ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pharmacy benefit management services.

Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you express interest in our services, including your name, email address, phone number, and company information.

Health Information: As a pharmacy benefit manager, we may process protected health information (PHI) on behalf of our employer group clients in accordance with HIPAA regulations and our Business Associate Agreements.

Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and pages visited.

How We Use Your Information

  • To provide and maintain our pharmacy benefit management services
  • To process prescription claims and route medications to the lowest-cost channels
  • To communicate with you about our services, including responding to inquiries
  • To improve our website and services
  • To comply with legal obligations and protect our rights

Protected Health Information

This Privacy Policy applies primarily to information collected through our website, communications, and general business interactions.

To the extent RxDune creates, receives, maintains, or transmits protected health information ("PHI") in connection with pharmacy benefit management services, RxDune handles that PHI in accordance with applicable law, including HIPAA, and the applicable Business Associate Agreement or other governing agreement with the relevant covered entity, business associate, employer group, health plan, or client.

This Privacy Policy is not intended to replace any HIPAA notice, Business Associate Agreement, plan document, or other agreement governing PHI.

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform
  • Pharmacy networks and fulfillment partners to process prescriptions
  • Employer groups and health plans as required for benefits administration
  • Law enforcement or regulatory agencies when required by law

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your health information (for patients)

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. We use analytics services to understand how visitors interact with our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

RxDune, Inc.

Email: garrett@rxdune.com