Legal

Terms of Service

Last updated: January 1, 2026

Agreement to Terms

By accessing or using RxDune's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

Description of Services

RxDune provides pharmacy benefit management services including:

  • Real-time prescription routing to lowest-cost pharmacy channels
  • Claims processing and adjudication
  • Pharmacy network management
  • Reporting and analytics for employer groups
  • Patient-facing tools and mobile applications

User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the integrity of our services
  • Engage in any fraudulent activity

No Medical Advice

The information available through our website is provided for general informational purposes only and is not medical advice. RxDune does not provide medical diagnosis or treatment through this website. Prescription, treatment, and medication decisions should be made by patients and their licensed healthcare providers.

Relationship to Client Agreements

These Terms govern your use of the RxDune website and any publicly available materials or features made available through the website. RxDune's pharmacy benefit management services, claims-related services, plan sponsor services, employer group services, and any services involving protected health information are governed by separate written agreements, including applicable client agreements, Business Associate Agreements, plan documents, and other service-specific terms.

If there is a conflict between these Terms and a separate written agreement with RxDune, the separate written agreement will control with respect to the applicable services.

Intellectual Property

The RxDune name, logo, website design, content, and all related materials are the property of RxDune and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, RxDune shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Any damages arising from your use or inability to use our services
  • Actions of third-party pharmacies or healthcare providers

Indemnification

You agree to indemnify and hold harmless RxDune, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the services will immediately cease.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in San Francisco County, California.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms.

Contact

Questions about these Terms may be sent to:

RxDune, Inc.

Email: garrett@rxdune.com